Click here for FAQ on Pricing.
Those who want to experience for free, what LINE WORKS offers with a small team of members
- 5GB default capacity
Lite300¥360 billed monthly
Those who want to…
- Enhance management aspects by introducing a new communication tool/groupware
- Work in connection with many LINE and LINE WORKS users outside of his/her domain(company)
- 100GB default capacity
Addition 1GB per user
Basic500¥600 billed monthly
Those who need…
- A communication tool/groupware that works smoothly on both PC and smartphone
- Various features (chat, e-mail, cloud storage, etc.) in a single app
- 1TB default capacity
Addition 1GB per user
Premium1000¥1200 billed monthly
Those who need…
- A stronger audit feature to satisfy company security policies
- Sufficient amount of storage capacity
- 10TB default capacity
Addition 1GB per user
- * Limitations on certain features.
- ** Refer to User Agreement for more detail on SLA.
- *** Click here to read details on shared storage.
FAQ on Pricing
Can you explain a little further about the plans?
There are 4 types of plans for LINE WORKS as shown below. The prices are all based on usage fees per user. If purchased online, the initial introduction cost is not required. If purchased through a certified partner, please contact the partner directly.
1. Special Plan (Free plan, Time Limited)
Message(including free Voice and Video calls, Note, Event, Folder), Contacts, and Home(limited features) included. Limited Admin features can also be used. SLA is not included in this plan.
2. Lite plan (¥300/mo. - yearly contract, ¥360/mo. - monthly contract)
Message(including free Voice and Video calls, Note, Event, Folder), Contacts, and Home included. MDM(Mobile Device management), audit log, etc. can also be used via Admin mode.
3. Basic plan (¥500/mo. - yearly contract, ¥600/mo. - monthly contract)
Message(including free Voice and Video calls, Note, Event, Folder), Contacts and Home as well as 30GB of e-mail and 1TB of Group Folder storage can be used. Logs and monitor features can also be used via Admin mode.
4. Premium plan (¥1,000/mo. - yearly contract, ¥1,200/mo. - monthly contract)
Message(including free Voice and Video calls, Note, Event, Folder), Contacts and Home as well as unlimited e-mail, 1TB of Drive and 10TB of Group Folder storage can be used. Logs and monitor features as well as the archiving(storing logs for up to 10 years) can also be used via Admin mode.
What is the Forever Free Campaign?
Forever Free Campaign allows you to experience LINE WORKS, free of charge. What you apply for during the campaign is Free plan. You can upgrade from the free plan to Lite or Basic. To participate in the campaign, you must agree to fill out a survey after usage. Please refer here for details(Written in Japanese. Please use auto translation in your browser.)
Are there any conditions of usage such as registration cost or minimum number of users to apply?
If you apply on our website, no additional cost is needed for registration, setup, etc. Also, you may apply starting with 1 user.
(Conditions may vary for a contract signed through a sales partner.)
May I continue to use LINE WORKS after the event has ended? How much will it cost?
Customers who applied during the free plan event period may continue to use the plan for free even after the event has ended.
How can I upgrade to a Lite or Basic plan?
There are 2 ways to use the Lite or Basic plan.
・Apply for free plan and upgrade at Admin.
・Apply for free trial through a sales partner(Japanese only).
Can I upgrade to another plan while using the service?
Yes, you may upgrade anytime by visiting the Purchase menu at Admin during the service usage period.
When you upgrade to a Basic or Premium plan, you must verify your domain.
Refer here for details.(Written in Japanese. Please use auto translation in your browser.)
Are there any restrictions in usage period for the Special plan(Free plan)?
No. There are limitations on shared storage space, etc. however, there are no restrictions in the usage period.
Can I use LINE WORKS even if I do not own a LINE account?
Yes, you may join LINE WORKS even if you don't have a LINE account.
Tell me the difference between an annual contract and a monthly contract.
There are two types of contract plans(annual and monthly). Please choose your contract type according to your preferences.
1. Annual contract
It is a contract that decides the number of used licenses in advance and makes a contract on a yearly basis, so the monthly subscription fee can be less expensive than the monthly contract.
For example, if a company with 10 members signs up with 10 licenses for 1 year (12 months), a discount will be applied to these 10 members.
Of course, members can also be added at any time even after starting subscription.
Contracts are renewed on a yearly basis, and the subscription fee will be paid monthly according to the number of contracted licenses.
It is a contract type suitable for companies where the number of members fluctuates is small or members are continuously increasing.
2. Monthly contract
It is a contract that calculate monthly subscription fee according to the number of members to use.
Members can be added and deleted at any time, and if you cancel subscription in the middle of the month you will be billed on a prorated basis.
However, the monthly subscription fee will be more expensive than that of annual contract. It is a contract type suitable for organizations with a large number of users.
Tell me the difference between a user and a license.
A "user" refers to a person who is granted use of this service from the customer and uses the service under the supervision of the customer.
A "license" refers to the number of users specified when signing an annual contract.
An “annual contract" means specifying in advance the number of users for a year, and a
discounted fee is applied.
There is no limit on purchasing of licenses. For exmaple, it is possible to purchase 10
licenses by an organization with only 8 users.
In other words, the number of users and licenses may be different but a fee is charged
according to the contracted number of licenses.
How and when should I pay?
For payment of usage fees, LINE WORKS employs a deferred payment system in which payments are made the following month according to the contracted number of licenses for yearly plans or the number of registered users in the current month for monthly contracts.
The fee is paid in the following month after it is determined based on the type of plan used for a month, the contracted number of licenses (for annual contracts) or number of registered users (for monthly contracts), and calculated daily wages for the number of days used.
Payment can only be made with credit cards.
If you wish to pay with a method other than a credit card, please contact a certified partner.
Also, no usage fee occurs during the free trial period.
Can I sign up for multiple plans for a single organization?
A contract cannot be signed by combining multiple plans. We hope for your understanding in this matter.
Is it possible to downgrade my plan?
We currently do not provide downgrading of a plan. We hope for your understanding in this matter.